Adastra wins London polyclinic contract

  • 9 July 2009

Out-of-hours software provider Adastra has announced that it has been selected to provide patient registration, management and tracking for a London polyclinic.

The Waltham Forest, Oliver Road Polyclinic is one of five polyclinics opening in the capital and will offer care to registered and non-registered patients from 8am to 8pm, 365 days a year.

The Partnership for East London Cooperatives (PELC) said it had been an Adastra customer since 2005, using the software for its out-of-hours and emergency and urgent care services. It has now selected Adastra to provide patient registration software for the polyclinic.

Daniel Glasgow, project and infrastructure manager for PELC, said Adastra is being used at reception to register new patients as they arrive for the first time. Its workflow functionality is then being used to assist in the allocation of each case to the appropriate clinicians.

Glasgow added: “The Adastra system enables us to complete consultations for patients registered at other practices across the country and to deliver data electronically to their own GPs.

"Adastra also allows us to successfully handle unregistered patients and overseas visitors to the polyclinic in very much the same way as we handle them within the Emergency and Urgent Care Centres using Adastra.”

Adastra uses the NHS Data Transfer Service to send a structured message to a patient’s GP, giving details of the patient, the presenting condition and the recommended follow up.

This can be sent to the polyclinic’s EMIS primary care system in the case of registered patients or to other GP systems for patients registered elsewhere.

Jim Chase, managing director of Adastra Software, said: “We are proud to be working with PELC and the Oliver Road Polyclinic on this exciting new model of care which reflects the needs of the people living and working in the Waltham Forest borough.”

Adastra said would be announcing a release date for the functionality that would enable interoperability with EMIS, INPS and other GP systems in the coming weeks.

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