Lancashire Care NHS Foundation Trust to implement RiO

Lancashire Care NHS Foundation Trust is to implement Servelec’s RiO electronic patient record (EPR) system to deliver integrated high quality care.

The community and mental health trust have begun to replace a legacy CSC (now DXC) patient administration system and trust developed EPR with the RiO EPR.

Servelec was awarded the five plus two-year contract following a competitive tender. The value of the contract was not disclosed.

Lancashire Care NHS Foundation Trust provides health and wellbeing services for a population of around 1.4 million people.

The trust provides services including community services, such as health visiting, podiatry, sexual health and dentistry; together with inpatient and community mental health services.

The new EPR will support improvements in the quality of care, clinical safety, patient experience and productivity, by enabling the creation of comprehensive clinical information shared electronically both within the trust and with external partner providers across general practice and social care.

Bill Gregory, chief finance officer at Lancashire Care NHS Foundation Trust, said:

“The RiO electronic patient record (EPR) will support our clinical staff to provide high-quality care by enabling them access to timely, accurate information about our patients.

“The system will allow us to reduce the amount of time spent on paperwork and enable information to be shared between the relevant professionals to ensure a joined-up approach is taken when making decisions about patient care.”

Alan Stubbs, CEO at Servelec HSC, added that RiO is already trusted and used by thousands of healthcare professionals to support the delivery of care to patients. “The increasing use of electronic patient records and sharing of information is helping to enhance clinical management and improve patient outcomes across the NHS.”