Mobile-first solutions are the norm now in so many areas of life that expectations are significantly rising in the healthcare sector – where more and more healthcare organisations are looking to adopt the mobile channel for their clinical workflows to deliver a more meaningful and positive patient experience.
Clinicians are also increasingly demanding real-time communications to develop a comprehensive patient-centric care plan between departments as well as ensuring interactions between physician and patient occur in a seamless, mobile-friendly manner. As a result, many hospitals and clinics are considering using mobile devices to communicate and deliver patient-centric care in a digital format to meet the growing demand for personalised healthcare that doctors, nurses, administrators, patients and their families can all rely on.
For healthcare organisations, the introduction of mobile technology will not only revolutionise the way in which care is delivered to patients, but will benefit operational and logistical functions, such as processes around audits, inspection of premises, asset management, service desk management, such as portering activities, and facilities management. Mobilising these areas could boost business performance and decision making, drive productivity, compliance and agility while lowering IT costs.
But how do you build that mobile strategy, implementing and managing the technology to deliver first-class connectivity to realise these tangible benefits?
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