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Creating faster, safer A&E services

Doctor seeing patient

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Gateshead Health NHS Foundation Trust (QE Gateshead) are using the Medical Interoperability Gateway (MIG) to increase the speed and accuracy of their A&E services.

Accessing primary care information for inpatients is a common problem for hospitals. If the patient is unconscious or unsure about the details of their medical history, the hospital clinician will request additional information from the patient’s GP. Sometimes it take days for additional information to be received from the GP, which can delay the patient’s treatment.

QE Gateshead wanted to provide their hospital staff with electronic access to a patient’s GP record at the point of care, to avoid delays and improve the standard of care. They felt that by integrating the MIG within their existing clinical system it would make the GP data more accessible to clinicians.

QE Gateshead went live with the MIG in Queen Elizabeth Hospital in December 2016. The MIG was integrated with their Medway Electronic Patient Record (EPR) system to provide the hospital with instant access to the Detailed Care Record service.

Patient facing clinical staff can now view crucial patient information such as medication (current, past and issues), risks and warnings, procedures, investigations, encounters, admissions and referrals. This has improved the accuracy of clinical decisions and saved time in life or death situations.

Find out how hospital clinicians have benefited from using the MIG as part of their day to day role.

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