New software gives Devon social workers access to electronic records

  • 29 January 2019
New software gives Devon social workers access to electronic records

Social workers in Devon can now access individual children’s electronic records through a specially developed software programme.

Devon County Council and OLM Services co-produced the ECLIPSE management system which has now gone live across the county’s children’s services.

The software enables social workers to work remotely, giving them more time to spend with vulnerable children while still maintaining an appropriate level of care across the board.

It includes more than 150 workflows to increase automation of tasks and efficiency within the team.

Rob Parkhouse, head of digital transformation at Devon County Council said: “Working with OLM we have led the way in developing a system that meets our service needs.

“ECLIPSE is a leap forward in functionality for children’s social work practice in Devon, allowing for quality case recording that supports strength-based practice and enables a more integrated view of what life is like for children, young people and families.”

ECLIPSE also provides partner agencies with easier access to secure records, enabling better working across the health care sector.

Peter O’Hara, founder and chief executive of OLM said: “ECLIPSE combines software and services in a manner that is unique; it is also the first cloud native solution for social care, and will support a proactive, effective and collaborative approach to children’s social care at Devon County Council.”

In April 2018, Anne Longfield, the children’s commissioner for England, urged all NHS organisations in the country to adopt a child protection information sharing (CP-IS) sytstem.

The system links the databases of councils with NHS organisations and alerts nurses and social workers when a vulnerable child makes an unscheduled admittance to A&E, or a walk-in centre.

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3 Comments

  • Thanks Graham, that’s good to hear. Have Devon CC been able to maintain this with the move to Eclipse?

  • Devon CC was live with CP-IS and uploading data using Carefirst.
    There are 2 parts to CP-IS – first that councils upload their data and second that NHS organisations can access this. 80% of NHS organisations are now live with CP-IS in Devon county.

  • I don’t understand what this article is saying. On the one hand, Devon CC has a new system – OK, that makes sense, the old one – CareFirst – was a bag of spanners. It’s interesting that the new system also comes from OLM, so let’s wait and see how it goes. Can’t be worse than what it replaces, though.

    The non sequiteur is the quote about CP-IS. Is the article saying that Devon didn’t previously have CP-IS working with CareFirst, but now they have with Eclipse? If that’s the case, why on earth didn’t they get it working with Carefirst? If not, and if it still isn’t operational – well, that puts Devon years behind other authorities.

    Could somebody clarify whether Devon now have CP-IS live with social care?

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