London North West University introduces digital task management platform

London North West University Healthcare NHS Trust (LNWH) has signed a new contract with Infinity Health to roll out a digital task management platform.

Based at Northwick Park Hospital the new platform and mobile solution will replace the previous outdated system and printed paper lists.

It aims to improve communications within the service in the interest of patients, making it easier and more efficient for staff to see and manage their care tasks from their hospital base or in the community.

The move ensures staff in LNWH’s short-term assessment, rehabilitation and reablement service (STARRS) can easily prioritise and track tasks, and collaborate across functions. This will have the effect of optimising workflows, which in turn will provide increased value for money.

Sonia Patel, joint CIO at the trust, said: “This partnership is part of our ongoing work to provide a better digital offer for our people. Care coordination is principally about manage tasks in the interest of patient care.

“This new development is the foundation to delivering integrated care and NHS Long Term plan ambitions. Infinity Health has been a fantastic partner and they take user experience very seriously, by listening and working with us to understand what we need, and configuring its tools to meet them. The gains made in other areas of the trust as a result of Infinity Health have been considerable, and we hope to bring these to STARRS service, staff and patients with this project.”

Infinity Health is a UK-based digital health supplier, providing digital tools to manage and monitor clinical and operational tasks, smooth handover, and give appropriate multidisciplinary visibility in real-time.

This latest project is the second time Infinity Health has teamed up with LNWH. In October 2018, Digital Health News reported on how the trust was piloting an app which allows patients to hail a porter on their mobile phone.

Elliott Engers, CEO of Infinity Health, added: “It is fantastic to be working with LNWH for a second time, building on our successful work improving patient flow in the Emergency Department.

“This project puts the technology NHS staff need to do their jobs more efficiently directly into their hands, freeing up time to care, and reducing the administrative burden. It’s encouraging to see more and more NHS trusts embrace and reap the rewards of 21st century digital technologies, and LNWH is making great strides to be one of those leading the way.”

Infinity Health has featured in an episode of Digital Health Unplugged, focusing on accelerator programmes and adopting innovation in the NHS. You can listen here.