Patients Know Best becomes first PHR integrated into NHS App

Patients Know Best (PKB) has become the first personal health record to be fully integrated into the NHS App.

The company says its ‘All-in-One’ integration with the NHS App will extend the app’s current features to include PKB’s full health and care record and functionality.

This first of its kind integration allows patients with a PKB personal health record to directly access their combined dataset from PKB within the NHS App interface.

The platform includes health information generated from GPs as well as hospitals, community and mental health services and the patient’s own contributed data, for example from monitoring devices or questionnaires.

Dr Mohammad Al-Ubaydli, chief executive and founder of Patients Know Best, told Digital Health News: “This is the first PHR integration with the NHS App and another step towards making personal health records widely accessible for all.”

He added: “The integration provides people with access to the full PKB functionality through the NHS App: test results and appointments from all care settings, together with online consultations, we’ve put everything in.”

Connected Nottinghamshire, the digital transformation programme for the Nottingham and Nottinghamshire Integrated Care System, became the first healthcare provider to pilot the integration which has been successfully running since February and is delivered in partnership with NHS Digital.

Alexis Farrow, head of strategy and transformation at Connected Nottinghamshire, said: “We’re thrilled to offer our population access to this innovative solution from Patients Know Best and the NHS App.

“The partnership between Patients Know Best and NHS Digital means we can provide our residents with seamless access to digital health and care services through the NHS App.

“Nottinghamshire now has over 42,000 people registered for and using the NHS App and this integration with Patients Know Best means that our population now has access to so much more which is a huge step forward in modernising the way people interact with the NHS.”

The number of NHS App users has more than doubled since the beginning of the Covid-19 crisis in March and it now stands at over 800,000.

PKB is the leading provider of personal health records to the UK and the only provider able to offer patients their combined information, now with this added association with the NHS App.