Kent Community goes live with Servelec’s Rio electronic patient record

Kent Community Health NHS Foundation Trust has gone live with an electronic patient record from Servelec.

The Rio software replaces the trusts current electronic patient record (EPR) supplied by Advanced Health and Care.

The Rio EPR went live across the trust’s children’s services over the summer as part of a five-phase roll out.

The trust is also in the process of implementing Servelec’s cloud-based interoperability platform Conexes, designed to enable a safe way to share data between systems and apps.

The new EPR provides the trust with a live data stream that allows access to up-to-date patient records in one place.

Donna Conway, head of IT projects at the trust, said: “Servelec has provided us with an entirely end-to-end solution with the Rio EPR. We’re already seeing improved interoperability between internal systems due to the flow of data the system provides.

“We were at the natural end of our contract and wanted a more modern platform, the issue was that we were finding reporting harder to do, Rio makes this much easier.”

The next phase of the roll out is planned to take place over October and will see the completion of the migration of patient community hospital records from the legacy system into Rio.

The move will allow the trust to share information with third party organisations, such as local authorities and other care organisations, promoting a joined-up approach to care.

Some 2,615 staff at the trust are already live with Rio, with a further 1,800 are still to be enabled.

Servelec is also working to integrate further modules to the system that will improve workflows, including Rio Mobilise for mobile working.

Steve Wightman, healthcare managing director at Servelec, said: “We’ve thoroughly enjoyed working on this project with Kent Community. They are truly a progressive trust, seeing the value in joined up care in the region and helping health and social care become better connected to improve the patient experience.

“Kent County Council is a long-term customer of Servelec, using our entire local government suite, this presents the opportunity for both organisations to seamlessly share relevant information with each other.

“I look forward to seeing the final stage of the implementation bring further functionality to the EPR, including mobile working, which will mean staff no longer have to duplicate data entry and can update records on the go.”