More than 3 million records uploaded for Welsh Covid passport
- 19 July 2021
More than three million records were uploaded to the Welsh Covid passport service the day it was launched.
Digital Health and Care Wales (DHCW) built the software and database to manage requests for Covid pass letters, including ongoing data flows to ensure vaccine records are up to date.
On the day the Covid pass service was launched (June 25), the organisation uploaded more than 3.7million records.
DHCW worked with NHS Digital to ensure Welsh vaccination data was available through NHS England’s digital covid pass service.
The NHS Covid pass allows people to prove they’ve had both jabs when travelling abroad.
Those living in Wales who are over 16 and have had both vaccinations were able to access their Covid passport from the end of June.
The Welsh government recommended digital Covid passports over a paper version, which can be shown on smartphones, tablets or laptops.
Access to an NHS Covid pass requires an NHS login to ensure secure access through the NHS website. Once registered and logged in, a user can view their vaccination status and print the pass as a PDF document.
Those who do not have online access can request a paper version of their passport be sent to them. This can be done five days after receiving the second jab.
People who live in Wales but are registered with a GP in England may have to download the NHS App to access their Covid-19 passport. A statement from the Welsh government confirmed it “may not have access to your vaccination record” if a person is registered in England.
Currently, the NHS App is not available for people registered for a GP in Wales.
You can register for the Welsh online Covid pass here.
7 Comments
I had my vaccinations in Wales whilst working for Public Health Wales. I have now moved to England and need to go abroad to see relatives. No evidence of being vaccinated when I look on the app, I have called three times and been left on hold for over an hour each time and I have been unable to speak to anyone. The system is shambolic and as a health care profesional, I am e narrated of such poor system.
My son’s vaccination status finally appeared in the app two days ago, although according to the NHS app and login customer service, the Welsh/English fix was not expected to go live until early August. Try accessing your data again via the NHS link rather than directly in the app itself. If it still doesn’t work, email support@nhs-digital.zendesk.com. They responded quite fast to my queries. Good luck!
My son has now been told by the relevant Welsh health board that there is an issue with the transfer of data. Although they have sent it to NHS England, NHS England has not distributed it to the various Health Trusts who in turn distribute to the GP surgeries. They say they do not have a date for England uploading Welsh data and that the problem is on the English side.
Does anyone know when this specific Wales/England issue will be resolved?
Any help or advice would be appreciated as at the moment my son has no way of proving his vaccination status.
My son had both his jabs in Wales but is registered with a GP in England. He is due to travel to France in 5 days. For the past 2 weeks he has been trying to access his Covid passport. He was told to ask his GP to update his vaccination status, which they say they have done, but it still doesn’t appear in the App. He is being sent round in circles and nobody seems able to help. Any advice please?
My daughter had her first injection at Bangor university but has now moved back to England when she went for her second jab in England there was no record that she has had her first jab. They did give it her as she had her card. How will she be able to prove she has had both through the NHS app.
Because in both cases the primary care record is updated to reflect it. Where each or both injections took place doesn’t matter, it SHOULD all feed back into the record and it’s from here the app gets the record.
The 1st jab not being visible when went for second will be because the systems used to record each dose are different and don’t read from primary care but write to. Although depends which was used, but Vaccination status should have been visible on at least one (NIVS) if it wasn’t visible it could be system, user or just a glitch. But both will be there once done.
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