IMS MAXIMS’ EPR rolled out across all Ramsay Health Care hospital sites

IMS MAXIMS and Ramsay Health Care UK have announced the rollout of the MAXIMS electronic patient record (EPR) in all 35 Ramsay hospital sites.

As a result of the introduction of a single patient management system, Ramsay have become the first independent healthcare provider in the UK to implement a system of this scale across all its hospitals.

Over 11,000 users of the MAXIMS EPR are now able to manage all aspects of the patient pathway, including patient admissions and discharge, referral management and triage, scheduling and appointment correspondence, order communications, referral to treatment pathways, real-time bed management and theatre management.

Jacinta Ni Suaird, chief product and delivery officer at IMS MAXIMS, said: “The dedication and hard work of the joint IMS MAXIMS and Ramsay teams has successfully taken MAXIMS EPR live across the remaining Ramsay hospitals.

“This completes the roll out of MAXIMS EPR across all of Ramsay’s hospitals to support them at the core of their digital journey. The simultaneous go-live of a new EPR at 21 hospitals on the same day is an unprecedented achievement.”

The partnership between IMS MAXIMS and Ramsay involved active stakeholder engagement, with particular focus on working with staff and consultants to ensure they were fully prepared and trained for the go live.

The rollout forms part of Ramsay’s digital health strategy, which aims to build an integrated healthcare system to deliver advanced digital health services to its clinicians, patients and payors.

The EPR now offers them consistent outcome data, which allows for benchmarking and continuous improvement to services to ensure the ongoing high-quality care provided in Ramsay.

Nick Costa, chief executive officer at Ramsay Health Care UK, added: ““The introduction of MAXIMS EPR into the organisation has transformed the way in which we operate and provide our services.

“Bringing all parts of the patient record into one place and providing a consistent approach to how we carry out processes means we are able to ensure we are constantly providing the highest quality of care to our patients.

“This has been a monumental achievement for the UK team working alongside our colleagues in IMS MAXIMS and sets the bar for our digital health journey.”

For IMS MAXIMS this is the latest of many partnerships they have entered into over the last few years, with their most recent towards the end of 2021, when the government of Jersey selected them to provide the area’s EPR.