Heim Health raises £2.2m to deliver community-based care

Heim Health, a software platform that helps deliver at-home care, has announced a £2.2 million seed funding round to boost community-based healthcare.

The startup partners with private sector and NHS organisations to manage the delivery of at-home appointments by sourcing nurses or other practitioners to deliver care, such as blood tests, post-operative assessments and injections, in a patient’s home, with the company’s API-led platform.

The funding round, led by Heal Capital and joined by Form Ventures, Portfolio Ventures and Houghton Street Ventures, will enable Heim Health to further develop its technology and support a wider range of healthcare services, including expanding its work with the NHS.

Kelly Klifa, cofounder and chief executive at Heim Health, said: “For a long time, healthcare was rooted in the community.

“This brought so many benefits to both patients and practitioners, but in recent decades it’s become completely cost-ineffective to deliver it.

“Meanwhile, secondary care is becoming increasingly bottlenecked, with waiting lists at an all-time high and discharge delays keeping patients in hospital longer than they need.

“Our mission with Heim Health is to build the digital infrastructure needed to change this; revitalising community-based care and moving more healthcare from the hospital into the home through scalable modes of delivery.”

Heim Health’s platform sources healthcare practitioners for each clinical task based on qualifications, skills and geographical location, meaning healthcare organisations can connect patients with mobile nurses on demand and at the click of a button.

The platform then uses ‘last mile’ delivery-inspired algorithms to optimise the practitioner’s route and schedule, reducing time spent on the road and enabling more patients to be seen within a shift.

For patients, the tech offers an interface where they can book, change or cancel at-home appointments.

Automated reminders and live updates keep patients up to date on their appointment, whilst referring clinicians can track the progress of appointments live in the Heim Health dashboard.

Marta Mrozowicz, investment manager at Heal Capital, said: “At Heal Capital we’re big believers in bringing healthcare closer to home, which we think can lead to improved patient outcomes, increasing access to care, and easing the burden off traditional systems.

“What we’re really excited about is the real platform potential of Heim, which can easily leverage existing supply and match it with patient demand in a customer-centric fashion.

“The Heim team is doing the hard work of putting in the infrastructure for community care and we’re proud to back them on this journey.”

Ally Health is another health tech platform focused on enhancing at-home care. In February 2024, it partnered with Acacium Group to allow patients to make an appointment, held at home or other private settings, with a healthcare professional quickly and easily.