CSU numbers drop again
The steady process of attrition of commissioning support units is continuing, with the NHS Commissioning Board announcing that another two CSUs are to merge.
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![Customer platform ‘a state of mind’ Customer platform ‘a state of mind’](https://www.digitalhealth.net/wp-content/uploads/2017/01/john-coulthard.jpg)
Customer platform ‘a state of mind’
The ‘customer service platform’ being created by the NHS Commissioning Board will encourage the health service to think differently about the way it interacts with patients and potential users, its director has said.
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![Healthcare needs to be more like Walmart Healthcare needs to be more like Walmart](https://www.digitalhealth.net/wp-content/uploads/2017/01/himss.gif)
Healthcare needs to be more like Walmart
Healthcare providers need to become more like Amazon and Walmart and use technology to far better understand patients and help them to do the things they want to do, HIMSS 2013 heard.
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![Reports interrogated at ECR 2013 Reports interrogated at ECR 2013](https://www.digitalhealth.net/wp-content/uploads/2017/01/ECR_2013_vienna-sq.jpg)
Reports interrogated at ECR 2013
Novel IT tools can make a positive contribution to efficiency in the radiology department – but good human communication is needed too, a session at ECR 2013 in Vienna heard.
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![Carestream Health up for sale Carestream Health up for sale](https://www.digitalhealth.net/wp-content/uploads/2017/01/ECR_2013_vienna-sq.jpg)
Carestream Health up for sale
Carestream Health has put itself up for sale and could fetch as much as $3.5 billion, according to the news agency Reuters.
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![Cerner and TPP show NHS Blue Button Cerner and TPP show NHS Blue Button](https://www.digitalhealth.net/wp-content/uploads/2017/01/Blue_button_downloadmydata.jpg)
Cerner and TPP show NHS Blue Button
The NHS looks set to copy the hugely successful US Blue Button initiative, which enables patients to very easily download their electronic records by pressing an eponymous online blue button.
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![King’s rolls out Wardware King’s rolls out Wardware](https://www.digitalhealth.net/wp-content/uploads/2017/01/kings-college-sq.jpg)
King’s rolls out Wardware
King’s College Hospital NHS Foundation Trust has rolled-out an open source nursing observations system, Wardware, to 12 wards.
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![Funding approved for South community Funding approved for South community](https://www.digitalhealth.net/wp-content/uploads/2017/01/South.jpg)
Funding approved for South community
The release of central funding for nine southern community providers to purchase SystmOne Community is imminent.
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![Interoperability tops bill in Big Easy Interoperability tops bill in Big Easy](https://www.digitalhealth.net/wp-content/uploads/2017/01/himss.gif)
Interoperability tops bill in Big Easy
Interoperability proved the favorite topic for the US health IT industry gathered in New Orleans this week for the annual HIMSS industry show.
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![30 apps to collect CQUIN data 30 apps to collect CQUIN data](https://www.digitalhealth.net/wp-content/uploads/2017/01/doctorIpad.jpg)
30 apps to collect CQUIN data
Wrightington, Wigan and Leigh NHS Foundation Trust will use 30 apps to collect patient data on the move for the Commissioning for Quality and Innovation framework.
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