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Opinion

Southend-on-System C

The board of Southend University Hospital NHS Foundation Trust took some convincing to invest in a new patient administration system and electronic patient record, but

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From the frontline

There’s any amount of guidance on using social media in healthcare, yet most trusts remain downright suspicious. Andrew Carr, an emergency nurse practitioner in Cambridge

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Power to the people

Paul Hodgkin argues that complaints are escaping their institutional cages, and providers need a new and better response as they take up home on the

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