999

Archive
19 August 2014

Alien invasion? Call #team999

North West Ambulance Service NHS Trust has created an online game to educate people about what happens when they call
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28 November 2013

Commissioners to see pathways

A new tool for analysing NHS Pathways data will be available to commissioners next February.
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26 March 2013

NHS Pathways data in new dashboard

NHS Pathways has developed a dashboard tool to help commissioners track clinical demand in real-time.
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1 March 2011

Ofcom calls for emergency text service

Mobile phone operators could be forced to allow users to text the emergency services under new proposals by regulator Ofcom.
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18 December 2009

111 becomes number for NHS services

UK Telecoms watchdog OFCOM has given the go-ahead for 111 to become the new three digit number for accessing non-emergency
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15 September 2009

Emergency text system launched

A trial service that allows people to contact the emergency services by text message has been launched in the UK.
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9 July 2009

Ofcom launches 111 consultation

Ofcom has launched a consultation on the use of a national 111 non-emergency number for healthcare. Following the consultation, the
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17 April 2009

EMAS answers 20 per cent more calls with Mitel

East Midlands Ambulance Service has coped with a 20% increase in calls while maintaining its emergency call answer times by
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3 April 2009

Team spirit

At last year’s BT e-Health Insider Awards, a virtual team won team of the year, sponsored by NHS Connecting for
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23 February 2009

NHS Pathways go national

The Department of Health has given ambulance services approval to use NHS Pathways to offer alternative services to callers who
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