999

Archive
14 January 2009

On the right pathway

The latest column from NHS Connecting for Health looks at the work of the award winning NHS Pathways team.
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8 January 2009

NHS Direct takes 250,000 festive calls

NHS Direct received more than a quarter of a million calls over the Christmas and New Year break, an increase
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20 June 2008

Call for new urgent care phone number

The Ambulance Service Network (ASN) has called for a new national telephone number for urgent non-life threatening calls, which would
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7 June 2007

Ambulance software to be rolled out in three regions

Ambulance software that enables paramedics to record patient details electronically and send them to hospital staff ahead of arrival in
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9 January 2007

NHS 24 to take non-emergency 999 calls

Scottish patients who call 999 for an ambulance may end up being called back by staff from the information and
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20 December 2006

NHS Direct launches on Freeview for Christmas

NHS Direct is bracing itself for its busiest Christmas period since its launch in 1999, having launched a new channel
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29 August 2006

London Ambulance computer crashes nine times

London Ambulance Service 999 emergency operators have been forced to manually write down emergency details and alert paramedics by radio,
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8 July 2005

NHS Direct may lack capacity to handle OOH calls

NHS Direct may have insufficient capacity to manage out of hours (OOH) care in the integrated fashion envisaged by the
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27 October 2004

Keeping an eye on ID

Identifying patients to access their records can be a big problem for A&E staff and paramedics. So why not use
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15 April 2003

NHS Direct “Will More than Double” by 2006

NHS Direct is set to more than double in size, handling 16 million calls by 2006. The service is also
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