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NHS Direct explores role in new NHS

NHS Direct may offer GP appointment booking to commissioning consortia as part of its plans to work with the new
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NAO draws on paper to show inefficiency

The NHS is spending almost £150m a year on printing and stationery, the National Audit Office has discovered in a
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NHS ‘wastes £1 billion on procurement’

The head of NHS Shared Business Services has said the health service wastes more than £1 billion a year by
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Call centres urged for GP appointments

GP appointment booking could be centralised in future with national or regional call centres used instead of local practice lines,
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