call centres

Archive
17 July 2007

It’s all about access

David Baker, MD of Clinical Solutions, tells Jon Hoeksma, that his company's strategy is based on providing the means to
Read More
8 May 2007

GSM Doorbell opens up access to carers

Wireless specialists Waleli are launching a GSM Doorbell product in the UK which reduces response time for emergency calls to house-bound
Read More
9 January 2007

Reports highlight telecare’s popularity

Research studies on the two biggest telecare projects in the UK have highlighted the popularity of the technology among users.
Read More
13 November 2006

New GPS telecare bracelet to go on sale

Canadian mobile technology specialists Medical Intelligence Technologies Inc. has signed a letter of intent with British telecare specialists Tunstall for
Read More
10 October 2006

Choose and Book set to miss 90% referral target

The Department of Health’s target for 90% of referrals to be made through Choose and Book by next March looks
Read More
6 September 2006

South Worcestershire signs for Care Enhance Call Centre

South Worcestershire Primary Care Trust has selected an advanced call centre triage system for its GP out-of-hours (OOH) service which it
Read More
9 August 2006

Strike action threat over NHS Direct cuts

  Unison and the Royal College of Nursing are warning they may consider strike action after a consultation into staff
Read More
29 June 2006

Freeview plans for NHS Direct

NHS Direct is planning to make its interactive digital TV service available via Freeview. The health information service, which recorded
Read More
27 June 2006

Unwinding the cord

NHS Direct aims to develop its core health advice service to offer a range of remote care additional services to
Read More
17 May 2006

NHS Direct announces cutbacks consultation

NHS Direct has launched a three month consultation with staff on proposals that will cut around 1,000 existing jobs. Reasons
Read More