Customer service platform

Archive
20 June 2013

Forum presents ‘Case for Information’

The Patient Information Forum has published a report on the benefits of providing information to patients and carers.
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18 March 2013

New feedback service on show

A prototype feedback service that will become part of the integrated customer service platform being developed by the NHS Commissioning
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12 March 2013

Customer platform ‘a state of mind’

The ‘customer service platform’ being created by the NHS Commissioning Board will encourage the health service to think differently about
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