DNAs

Archive
17 January 2012

Patient Partner on all EMIS systems

Patient Partner is now accredited to work on all EMIS platforms; meaning that patients can book or cancel appointments around
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4 May 2011

TPP texts cut DNAs among students

A text messaging pilot by the Bradford Student Medical Centre has reduced did-not-attend rates for practice appointments by 25%, according
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22 October 2010

Portsmouth cuts DNAs with Patientxt

One of the largest trusts in England has reduced 'did not attend' rates by almost 40% by introducing an interactive
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15 September 2010

Orange launches mobile messaging service

French mobile telecomms giant Orange has launched a mobile messaging service specifically targeted at healthcare. The Health Gateway service is
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19 March 2010

Portsmouth signs deal for Patientxt

Portsmouth Hospitals NHS Trust has signed a deal with software supplier Healthcare Communications for its Patientxt messaging service in order
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28 October 2009

Digital Healthcare texts reduce DNAs

Digital Healthcare, a supplier of software to UK Diabetic Retinal Screening Services, has developed a module that uses text messages
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28 October 2009

NHS staff admit to being DNAs

A survey of health professionals attending an NHS Alliance event found that three out of ten have missed a medical appointment.
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24 March 2009

James Cook says C+B led to DNA rise

Another hospital department has reported an increase in its did-not-attend (DNA) rate for patients whose appointments were made through Choose
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3 February 2009

Choose and Book increases DNAs

Attendance in outpatient clinics is worse for patients referred via Choose and Book than for those given an appointment after
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2 November 2007

NHS Grampian extends telephone reminder service

A telephone patient reminder system is being rolled out across several NHS Grampian out-patient clinics in Aberdeen, after a successful
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