feedback

Archive
30 July 2013

Friends and Family Test data published

New data from the NHS Friends and Family Test has been published by NHS England today.
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4 June 2013

Joe’s view of feedback

Joe McDonald is disappointed that the latest inquiry into the Mid Staffs scandal failed to tackle the regulatory regime. Now,
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29 April 2013

The power to the people gift rap

Paul Hodgkin, the chief executive of Patient Opinion, discusses gift economies, and how the digital world is making them into
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25 March 2013

PatientsLikeMe wants to work with NHS

The founder of US patient network PatientsLikeMe wants to pilot his site’s technology in the NHS.
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22 March 2013

Scotland gets Patient Opinions

Scotland is rolling out Patient Opinion to all of its health boards to allow patients to share their experiences of
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18 March 2013

This year’s top model

A project to let feedback influence commissioning was a winner at the EHI Awards 2012 and will feature at EHI’s
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5 March 2013

Power to the people

Paul Hodgkin argues that complaints are escaping their institutional cages, and providers need a new and better response as they
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28 February 2013

NHS CB gets patient ‘insight’ via app

An ‘Insight Dashboard’ displaying patient experience data is being developed for use by the NHS Commissioning Board from April.
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20 February 2013

App allows real-time feedback

Birmingham Children’s Hospital NHS Foundation Trust has launched an app to allow patients to give feedback in real-time.
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6 February 2013

National feedback system needed

The Francis report says there should be a nationally consistent way for patients to feedback online and in real-time about
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