Francis

Archive
5 March 2013

Power to the people

Paul Hodgkin argues that complaints are escaping their institutional cages, and providers need a new and better response as they
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12 February 2013

Keogh extends ‘outlier’ inquiry

The NHS Commissioning Board has announced that it is widening its inquiry into hospitals with apparently worrying mortality rates.
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7 February 2013

NHS CB tries to spot further Mid Staffs’

The NHS Commissioning Board has ordered an immediate inquiry into the five hospitals that show up as outliers on the
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6 February 2013

It’s big, but is it clever?

Robert Francis’ final report into the Mid Staffordshire scandal is huge, but will its impact be in proportion to its
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6 February 2013

National feedback system needed

The Francis report says there should be a nationally consistent way for patients to feedback online and in real-time about
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6 February 2013

Francis call for standards backed by law

Robert Francis QC has called for the publication of a list of fundamental standards defining basic NHS care at the
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6 February 2013

Francis calls for records and open data

Robert Francis QC has backed investment in electronic patient records and the wider publication of NHS data at the end
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6 February 2013

Indicators and placards

The Mid Staffs scandal has already left one legacy, in the form of a new mortality indicator for the NHS.
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5 February 2013

Power to the people

Paul Hodgkin, the founder and chief executive of Patient Opinion, argues that public feedback, not public inquiries, are the way
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