Health Services Safety Investigations Body

Archive

Online GP consultations reached peak in August 2024

Online and video GP consultations reached a peak in August 2024 with 5% of patients seen virtually, according to NHS England data.
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‘Patient died after GP surgery took three days to respond to email’

The Department of Health and Social Care and SSP Health must take action to improve GP electronic triage systems, following
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Patient harm linked to GP tech is ‘underreported’, says report

Patient safety incidents relating to the use of GP online consultation tools have been underreported, according to an HSSIB investigation.
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Patient safety watchdog says NHS IT problems are harming patients – BBC

Urgent action is needed to address NHS computer failings which are causing harm to patients, BBC has reported, citing the
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