Helpline Archives

8 January 2009

NHS Direct received more than a quarter of a million calls over the Christmas and New Year break, an increase

6 January 2009

NHS Direct has almost 70 revenue-sharing telephone lines in addition to the 0845 number for its health advice line, a

6 January 2009

Scottish health helpline NHS 24 received one telephone call every two seconds at the height of demand for its service

16 December 2008

The Department of Health has launched a three month consultation on whether it should ban the use of 084 numbers

8 July 2008

A Scottish health board has declared a data amnesty after a community health worker lost a USB stick containing personal

23 May 2008

An encrypted back-up tape containing the medical records of over 38,000 patients from the Isle of Wight PCT has gone

31 March 2008

New categories in the BT e-Health Insider Awards 2008 launched today will reward excellent work by healthcare information and communications

4 January 2008

Over one million people contacted NHS Direct in England over the 11 day Christmas and New Year holidays, breaking all

9 November 2007

NHS 24 has extended its contract with Clinical Solutions for its telephony-based out-of-hours decision support system for the next three

2 April 2007

A laptop stolen from Nottinghamshire Teaching Primary Care Trust containing the names, addresses and dates of birth of 11,500 children

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