integrated customer service platform Archives

19 December 2013

EHI editor Jon Hoeksma talks to NHS England’s latest recruit.

10 December 2013

Forty indicators about GP practice standards and performance have been added to the NHS Choices Accountability Tool.

26 November 2013

The business case for NHSmail2 is worth up to £20m a year and has been approved by a sub-group of

24 October 2013

The integrated customer service platform beta launch in November will be a re-launch of NHS Choices.

5 August 2013

The integrated customer service platform being developed by NHS England is expected to save the NHS more than £1 billion

31 July 2013

A multi-channel patient feedback service developed by NHS England is going live in 18 trusts in London and the North

19 July 2013

NHS England is looking to outsource the provision of the “daughter of NHS Choices” beyond April 2014.

integrated customer service platform