ITIL

Archive
20 November 2009

Moorfields merges help desks

Moorfields Eye Hospital NHS Foundation Trust has implemented service management software from Hornbill enabling it to consolidate its three service
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4 August 2008

Yorkshire HIS audits software assets electronically

The Health Informatics Service, which provides IT services to 12 healthcare organisations across South West Yorkshire, can now electronically audit
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28 August 2007

NHS trusts in Sussex get new IT helpdesk

NHS staff from eleven trusts in Sussex can now get instant technical support from Sussex Health Informatics Service, after it achieved
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7 February 2007

Software helps Bucks cope with rising support calls

Buckinghamshire Hospitals NHS Trust has implemented a new support call service to meet increased demand following the deployment of its
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22 September 2006

St George’s switches to ITIL framework

St George’s Healthcare NHS Trust has rolled out a new Information Technology Infrastructure Library (ITIL) framework, based on Connecting for
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