NHS 24

Archive
Movers and Shakers
15 September 2023

Movers and Shakers news roundup

This edition of Movers and Shakers includes the departure of NHSE’s COO and the appointment of an interim CEO in
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12 October 2016

NHS 24 IT system now four years late and 73% over budget

The costs of introducing a new computer system to Scottish helpline NHS 24 have now risen to 73% more than
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4 February 2016

NHS 24 admits IT “systemic failure”

A frank report to the Scottish Government’s Public Accounts Committee has admitted that “systemic failure” is responsible for the ongoing
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16 November 2015

NHS 24 abandons ‘challenging’ IT system

Scotland’s health advice service, NHS 24, has had to withdraw a new, £117 million computer and phone system over patient
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29 October 2015

NHS 24: £117m IT crashes on go-live

Use of a new, £117 million computer system at Scotland’s NHS 24 was abandoned on Wednesday evening after experiencing significant
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14 October 2015

NHS 24 IT system £41m over budget

The IT to support Scotland's health information service, NHS 24, is two year's late and significantly over budget, according to
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14 September 2015

Scottish telehealth centre under fire

NHS 24’s governance of the Scottish Centre for Telehealth and Telecare has been heavily criticised in a leaked report produced
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10 November 2014

NHS 24 IT system late and over-budget

The cost of NHS 24’s new computer system has risen dramatically, according to an Auditor General for Scotland report that
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14 April 2014

NHS 24 delays £27m IT system

Scotland's NHS 24 has delayed the deployment of its £27m patient contact and triage management system indefinitely, just weeks before
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24 January 2013

Scotland gets 111

NHS 24 is changing its health advice line phone number to 111.
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