NHS Direct

Archive
9 September 2004

Soaring Internet use for European health

Internet use in healthcare is expected to soar in Europe in the next four years, bringing electronic communication into the
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8 September 2004

BGS to help NHS Direct bridge language barriers

Bowne Global Solutions (BGS), has announced that it has signed a contract with NHS Direct to provide the nurse-led telephonic
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15 July 2004

NHS website becomes “gateway” in revamp

The NHS website, www.nhs.uk, has undergone a substantial refurbishment and has become a “gateway” page to give the public access
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21 June 2004

NHS Direct web chat feasible but pricey, pilot finds

An NHS Direct Online Clinical Enquiry Service (CES), through which a nurse can discuss symptoms with patients over an web-based chat connection,
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2 June 2004

Mixed results for health websites in accessibility survey

The NHS Direct website is not accessible enough for disabled users and contains too many coding errors, whereas the new
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21 April 2004

IT projects fail because best practice not applied

Billions of pounds are wasted every year on new IT systems, with only 16% that can be considered a true
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14 April 2004

Records “a potentially powerful tool” to involve patients

Over a third of patients are very interested in viewing their records, according to a US study.  The researchers conclude
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5 April 2004

NHS Direct to provide BMJ’s ‘Best Treatments’

Thanks to a deal between the British Medical Journal and Department of Health millions of patients will be able to
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21 January 2004

Renal Services NSF information strategy published

The Department of Health has published its information strategy to help support delivery of the National Service Framework (NSF) for
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12 January 2004

Chair of NHS Direct announced

The Department of Health has appointed David Edmonds CBE as chair of NHS Direct, his appointment comes in advance of
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