Out of Hours

Archive
21 March 2006

SHA overwhelmed by public response to EHR consent

A senior member of a strategic health authority with a new interim electronic record system has told delegates at the
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28 February 2006

NHS 24 cuts numbers of ‘call-backs’

Scotland’s health advice helpline NHS 24 has reduced the percentage of ‘call-backs’ to patients to less than 20% from a
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21 December 2005

Graphnet says 45 PCTs now using Xtract

Graphnet Health has announced that 45 primary care trusts in England are in the process of implementing its data extraction
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17 November 2005

NHS Direct proposes online social care wiki

NHS Direct could soon be setting up an online social care ‘wiki’ that would allow patients to learn from one
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6 October 2005

NHS 24 report calls for radical review of helpline

A radical review of Scotland’s health helpline NHS 24 has recommended using the new volume predictive technology to ensure the
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30 September 2005

PCT safety culture needed to prevent errors

A lack of understanding about IT systems and a failure to establish a safety culture are to blame for the
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20 September 2005

Trials of ‘summary spine record’ to begin in 2006

Summaries of GP records from a small number of practices are to be loaded onto the NHS spine from August
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13 September 2005

PCT’s e-mail error leaks patient details

A full investigation is underway into an e-mail error that led to confidential information about 92 patients being distributed from
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22 August 2005

NHS 24 buys knowledge management system

Information and knowledge management consultancy LSC Group is to provide a knowledge management system including geographic information system for NHS
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8 July 2005

NHS Direct may lack capacity to handle OOH calls

NHS Direct may have insufficient capacity to manage out of hours (OOH) care in the integrated fashion envisaged by the
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