Power of Information

Archive

Tweets measuring quality of care

Healthcare bosses should be careful when using “unstructured” Twitter feedback to measure the quality of a hospital’s care, according to
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EHI interview: Kingsley Manning

The new chair of the new Health and Social Care Information Centre talks to Jon Hoeksma about its ambition to
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Clinical support key to patient access

Patient involvement and clinical support are key to increasing online access to GP records.
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Just 61 practices offer records access

Just 61 GP practices in England are offering patients full online access to their patient records.
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Another view: Neil Paul

EHI Primary Care’s columnist is not sure about giving patients online access to their notes; although he has lots of
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Everybody loses, everybody wins

In an extract from his new book, God Bless the NHS, Roger Taylor of Dr Foster argues that technology can
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Customer platform ‘a state of mind’

The ‘customer service platform’ being created by the NHS Commissioning Board will encourage the health service to think differently about
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Access denied

The government has promised that patients will have online access to their GP records by 2015; yet enthusiasm from GPs
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GPs not there on records access – survey

The overwhelming majority of GP practices are not ready to implement the government’s flagship NHS IT pledge to give patients
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You don’t have mail consultations

Eight out of ten GPs have never held an email consultation with a patient, according to an exclusive eHealth Insider
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